Privacy Policy

1. Information We Collect

Information you provide

• Contact information, such as your name, email address, phone number, mailing or project address, and ZIP/postal code.
• Project information, such as the type of fence, requested services, measurements, photos, property details, preferred appointment times, and messages you send to us.
• Estimate, scheduling, payment, warranty, service, or other transaction-related information when applicable.
• Any other information you voluntarily provide through our website, phone calls, text messages, email, social media, or lead forms.

Information collected automatically

• Device and browser information, IP address, approximate location, operating system, referring pages, and similar technical information.
• Website activity such as pages viewed, links clicked, time spent on pages, and interactions with forms or advertisements.
• Advertising and attribution information used to understand whether a call, form submission, or website visit resulted from an advertisement.

2. Google Ads and Other Lead Forms

If you submit a lead form through Google Ads or another advertising platform, the platform may collect the information you choose to provide and send it to Same Day Fence Company so we can respond to your request. We use that information for purposes such as providing estimates, contacting you about your project, scheduling appointments, and measuring advertising performance.

Your use of Google and other third-party platforms is also subject to the privacy policies and terms of those platforms.

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries and provide estimates, consultations, installation, repair, maintenance, and customer service.
• Schedule appointments, communicate about projects, and manage customer relationships.
• Process transactions and maintain business, accounting, warranty, and service records.
• Improve our website, advertising, services, customer experience, and internal operations.
• Measure advertising performance, understand how customers find us, and prevent fraudulent or abusive activity.
• Send service-related communications and, where permitted, marketing communications that may be of interest to you.
• Comply with legal obligations, enforce agreements, protect our rights, and maintain the security of our business and customers.

4. How We Share Information

We do not sell or rent your personal information for monetary consideration. We may disclose information when reasonably necessary to operate our business, including to:

• Service providers that support our website, customer communications, scheduling, payment processing, accounting, cloud storage, analytics, advertising, or other business functions.
• Advertising and analytics providers, including platforms that help us measure campaign performance, website activity, calls, and form submissions.
• Contractors, vendors, or professional advisers when information is needed to provide requested services or support our operations.
• Government authorities, courts, law enforcement, or other parties when required by law or when reasonably necessary to protect rights, safety, property, or prevent fraud.
• A successor or acquiring organization in connection with a merger, sale, restructuring, financing, or transfer of some or all of our business assets.

We require service providers to use personal information only for authorized business purposes and to protect it appropriately, subject to applicable law and contractual arrangements.

5. Cookies, Analytics, and Advertising Technologies

Our website and advertising partners may use cookies, tags, pixels, call-tracking technology, analytics tools, and similar technologies to operate the website, remember preferences, understand site usage, measure advertising results, and improve marketing. These technologies may collect device, browser, usage, and approximate location information.

You can control cookies through your browser settings. Blocking certain cookies may affect website functionality. You may also have controls through advertising platforms or your device settings to limit personalized advertising.

6. Phone Calls, Text Messages, and Email

If you provide your phone number or email address, we may contact you regarding your estimate request, appointment, project, service, or other inquiry. If you separately opt in to receive promotional text messages or marketing emails, you may withdraw that consent at any time. Message and data rates may apply to text messages. Reply STOP to an applicable marketing text to opt out, or follow the unsubscribe instructions in a marketing email.

Consent to receive marketing communications is not a condition of purchasing our services.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, network, or method of electronic storage or transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and warranty records, resolve disputes, comply with legal requirements, and protect legitimate business interests.

8. Your Choices and Privacy Requests

You may contact us to request that we update or correct personal information we maintain about you, or to ask questions about how your information is handled. Depending on where you live and applicable law, you may have additional privacy rights. We may need to verify your identity before completing certain requests.

You may opt out of marketing communications at any time. Service-related communications necessary to respond to an active request or manage an existing project may still be sent.

9. Children's Privacy

Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, financing providers, mapping services, or other services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.